SHIPPING & RETURNS

SHIPPING & RETURNS

SHIPPING & RETURNS

SALES

All sales are final. Returns are not accepted on research products.

All sales are final. Returns are not accepted on research products.

SHIPPING

SHIPPING

Orders are shipped via USPS Priority Mail and include a tracking number.

Orders are shipped via USPS Priority Mail and include a tracking number.

Damaged Products

Damaged Products

We will replace products that arrive damaged. Due to the high volume of fraudulent claims, replacements are issued only when the following steps are followed exactly:

When you receive your package, record a continuous, unedited video of the entire unboxing process. The video must clearly show the condition of the sealed package, the opening of the package, and the product itself so that any pre-existing damage is fully visible.

When you receive your package, record a continuous, unedited video of the entire unboxing process. The video must clearly show the condition of the sealed package, the opening of the package, and the product itself so that any pre-existing damage is fully visible.

Our products are carefully and professionally packaged, making shipping damage extremely rare. Following the video requirement ensures we can process legitimate claims promptly while protecting against fraud.

Our products are carefully and professionally packaged, making shipping damage extremely rare. Following the video requirement ensures we can process legitimate claims promptly while protecting against fraud.